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People People

Sustainability Objectives

As Asia’s leading retailer, people are at the heart of everything we do. With our retail formats connected to millions of lives on a daily basis, we have a unique opportunity and responsibility to create a positive and lasting impact with our customers, team members, communities and supply chain partners.  

 

People
Customer Value Creation

We enhance health and well-being through innovative services and solutions. By prioritising customer needs and leveraging advanced technologies, we aim to provide valuable experiences that promote overall wellness, foster positive change, and create exceptional values for customers.

Community Giveback

We support the growth and well-being of our communities through meaningful programmes. We engage in activities that promote community health and development opportunities, such as social entrepreneurship accelerators, food donation programmes, and charity initiatives, fostering.

Team Member Success

We invest in our team members' development and promoting diversity, equity, and inclusion. We prioritise their health, safety, and wellness by fostering an empowering work environment. Through our training, development and award programmes, and inclusive practices, we enable our team members to thrive and contribute to our collective success.
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Ethical Sourcing

Our ethical sourcing and supply chain management ensure the protection of human rights in our supply chain by emphasising risk-based supplier evaluation and continuous improvement. This commitment reflects our dedication to social welfare and sustainable development.