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At DFI, we are committed to upholding the highest standards of quality, safety, and compliance across all aspects of our operations. In 2024, 85% of our Own Brand food factories were third-party audited against globally recognised food safety approved schemes, under the Global Food Safety Initiative (GFSI), showing an improvement from 81% in 2023. GFSI-recognised certification is a mark of the highest standards in food safety. The remaining 15% of food factories, which do not hold a globally recognised certification, were audited by a nominated third-party according to the DFI audit scheme. As a prerequisite, all Own Brand production facilities must acknowledge compliance with DFI’s Supplier Technical Standard.

Before the launch of any Own Brand product, each item undergoes internal assessment and validation by a third-party accredited laboratory to ensure quality, safety, and legal compliance. While the launch phase is critical for introducing a product to the market, ongoing post-launch surveillance is also essential. Our post-launch surveillance programme includes monitoring manufacturing and product compliance, allowing DFI to continuously identify and address emerging issues and opportunities for improvement. In the event of a product recall or withdrawal, our procedures outline the necessary steps to minimise potential risks and swiftly remove the product from the market.

We are especially focused on our comprehensive safety practices for Own Brand products, which deliver high-quality, affordable goods with increasing levels of sustainability standards and solutions for our customers.